A typical use case that requires manual effort and context switching between multiple systems is adding someone to an Jumpcloud group.

Multiplier uses Jira's post functions to automate adding or removing a user from a group. Learn more about post functions in Atlassian's documentation.

Follow the steps below to automate group assignment:

1. Navigate to the Jira workflow that is associated with the request type responsible for managing the group assignment requests.

2. Select the transition for which you'd like to trigger the post function. In the example below, we want it to trigger when a request is Approved.
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3. Click on Add post function.

4. On the next screen, select the Multiplier: Update user group membership post function.

5. Select 'Add user to Group' as the operation, and the source group field that matches the Jumpcloud group this user should be added to. Ensure that this field is added to the Jira issue screen.

That's it. Remember to hit 'Publish Draft' at the top of the page to save your changes.

If you're feeling fancy, you can even configure Jira automation to set the value of the Source Group field based on Applications that requestors select when submitting their request.