Multiplier enables IT teams to automate routine Google Workspace administrative tasks directly from Jira, eliminating the need for manual Google Admin Console operations or command-line GAM scripts.
This automation transforms traditionally time-consuming Google Workspace administration into streamlined, error-free processes that integrate seamlessly with existing IT service management workflows in Jira.
To get started, you'll need to set up the Google Workspace integration in Multiplier. Once configured, you can leverage the automation capabilities outlined below, organized by common employee lifecycle stages.
Onboarding / Joiner Actions
These actions handle everything from account creation to essential configurations, ensuring that new team members have immediate access to necessary collaboration tools and correct system settings.
Create User: Creates a new Google Workspace user account with specified profile details and settings.
Create Group: Establishes a new Google Group for collaboration and communication purposes.
Assign License: Automatically assigns the appropriate Google Workspace license to a newly created user account.
Add User to Group: Enrolls users in relevant Google Groups for team collaboration and communication.
Add User to Shared Drive: Grants access to organizational Shared Drives containing team resources and documentation.
Set Gmail Language: Configures the user's default Gmail interface language preferences.
Set Calendar Timezone: Establishes the correct timezone settings for the user's Google Calendar.
Mid-lifecycle / Mover Actions
These mid-lifecycle automation actions enable IT teams to efficiently manage changes to user permissions, access levels, and workspace configurations. From department transfers to temporary delegations, these automated processes ensure that Google Workspace settings remain aligned with employees' current roles and requirements.
Move User to Org Unit: Transfers users between organizational units to apply appropriate policies and settings.
Change Role in Group: Modifies a user's permissions level within Google Groups.
Update User Password: Securely changes a user's Google Workspace account password.
Add Email Alias: Creates additional email aliases for existing user accounts.
Delegate User's Email: Configures email delegation to allow managers or assistants to access mailboxes.
Set Auto-Forwarding Settings: Establishes email forwarding rules for specific scenarios.
Share Calendar: Configures calendar sharing permissions with other users or groups.
Add User as File/Folder Collaborator: Grants access to specific Google Drive files and folders.
Set File/Folder Sharing Settings: Configures detailed sharing permissions for Drive content.
Offboarding / Leaver Actions
These actions handle securing company data, transferring ownership of critical resources, and revoking access.
Transfer All Drive Files: Migrates ownership of user's Drive content to another employee.
Transfer Group Ownership: Reassigns ownership of Google Groups to new managers.
Transfer Primary Calendar Events: Moves calendar events to a new owner to maintain business continuity.
Remove from Group: Removes departing users from all relevant Google Groups.
Remove from Shared Drive: Revokes access to organizational Shared Drives.
Revoke Delegation Access: Terminates any existing email delegation arrangements.
Delete Email Aliases: Removes additional email addresses associated with the account.
Sign Out User: Forces logout from all active sessions across devices.
Suspend User: Temporarily disables account access while maintaining data.
Delete User: Permanently removes the user account and associated data.
Want to learn more? Try the interactive demo below: