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Multiplier Overview
Updated over a month ago

Multiplier is a Jira Service Management (JSM) plugin that helps organizations automate and streamline access management workflows.

Whether you're handling new employee onboarding, processing access requests, or conducting periodic access reviews, Multiplier helps reduce manual work while maintaining security and compliance.

Core Features

Multiplier provides a self-service portal that you can embed directly within JSM, giving users a single place to request access to all your applications. For each application, you can configure multiple permission levels - like viewer, editor, or admin access - and set up custom approval workflows to automatically route requests to the right approvers.

Key capabilities include:

  • Time-based access that automatically expires

  • Support for both SSO and non-SSO applications

  • Automated provisioning through identity provider group assignments

  • Comprehensive audit logging for compliance

Modern organizations need to regularly verify that users have appropriate access to systems and data. Multiplier transforms the traditionally painful process of access certification into a streamlined workflow. Instead of passing around spreadsheets, application owners and managers can review access directly through Multiplier.

Key review capabilities include:

  • Customizable review campaigns targeting specific applications or user groups

  • Automatic collection of user access data and last login timestamps

  • Easy interface for reviewers to approve or revoke access

  • Automated deprovisioning based on review decisions

  • Full audit trail of review decisions and actions taken

Multiplier helps automate access management throughout the entire employee journey. For new hires, Multiplier can automatically provision new accounts and grant access the right applications based on role, department, or other attributes. When employees change roles, Multiplier helps ensure their access is updated appropriately. And when employees depart, Multiplier can help ensure all access is properly revoked.

Capabilities include:

  • Role-based access provisioning for new hires

  • Automated group assignments based on employee attributes

  • Access modifications for role changes and transfers

  • Comprehensive onboarding and offboarding workflows

Getting Started

Want to jump right in to setting up Multiplier? Check out our quick start!

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